You’ve got to be driven to become successful.

I was so sure that I knew what they needed and what I wanted to sell them that I never stopped long enough to find out what it was they wanted to buy.

Listening is the key. The whole objective of a howl is to be heard.

Make a concise statement clearly and you should only need to say it once.

One of the benchmarks of great communicators is their ability to listen not just to what's being said, but to what's not being said as well. They listen between the lines.

At the heart of good communication, is not the process of talking, but that of listening. The first step to improve your listening skills is to stop talking. It is very difficult to talk and listen at the same time.

An effective leader is also an effective listener.

If you hear I will speak but if you listen I will talk.

Adopt the positive in everything you do, for there will always be positivity there to find, if that is what you seek.

During a conversation, listening is as powerful as loving.