{"quotes":[{"text":"CRM doesn't have to be hard, if you plan for how all the pieces will work together BEFORE you start your implementation.","author":"Lars Helgeson","tags":["business","business-advice","business","crm"],"id":51912,"author_id":"Lars+Helgeson"},{"text":"Saying, “I don’t have time for CRM.” is like saying, “I don’t have time to look at my GPS app because I am too busy trying to figure out the best way to get from here to there.","author":"Bobby Darnell","tags":["business-leaders","business","construction","crm","customer-relations","customer-relationship-management","marketing-consultant","sales","sales-effectiveness","sales-management-training"],"id":69525,"author_id":"Bobby+Darnell"}],"pagination":{"page":1,"page_size":10,"total":2,"pages":1}}