Emotional intelligence will give you insight as to why people behave as they do and assist you in areas which you may wish to improve.

— Susan C. Young

Good decisions can turn into disasters when communicated poorly.

— Dianna Booher

When you are 'off somewhere else' people notice. Have you found yourself in conversations in which you’re so concerned about what you are going to say next, that you don’t even hear what the other person is saying? Guilty as charged, right?

— Susan C. Young

Which outfits do you get the most compliments on when you are wearing them? What colors make you feel healthy, vibrant, and alive?

— Susan C. Young

Initiative is The Start of All Good Things. Your ship will never come in if you don’t send any out. Have you ever found yourself dreaming, hoping, and waiting passively for things to change or for your life to get better?

— Susan C. Young

Dignity is pride’s barometer.

— Susan C. Young

Healthy self-esteem is a commanding and powerful influence, so isn’t it worth diving in deeper to ensure that you do everything possible to make your sense of self healthy, beneficial, and whole?

— Susan C. Young

People who exude genuine charm & charisma seem to possess a heightened sensitivity to the feelings of others—delivering gentle manners, gracious compliments, and sincere interest.

— Susan C. Young

To cultivate bravery and courage, practice, practice, practice. Each time you test your bravery you grow your self-assurance and increase your comfort to a greater degree. Repetition helps build confidence and competence. You did it; now do it again!

— Susan C. Young

Yes, learning curves can be painful, exhausting, trying, scary, and intimidating. How did you learn to ride a bike? One pedal, one balance, one turn, and one step at a time.

— Susan C. Young