{"quotes":[{"text":"Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust","value"],"id":8876,"author_id":"Chris+Murray"},{"text":"When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust"],"id":8914,"author_id":"Chris+Murray"},{"text":"We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust"],"id":69959,"author_id":"Chris+Murray"},{"text":"22% of current business-to-business salespeople will be replaced by search engines within the next five years.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","customers","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","selling","selling-skills","selling-tips","shopping","trust"],"id":98848,"author_id":"Chris+Murray"},{"text":"We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","empathy","honesty","humility","influence","influence","integrity","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust","work-ethic"],"id":114673,"author_id":"Chris+Murray"},{"text":"The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they?","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust","value"],"id":136152,"author_id":"Chris+Murray"},{"text":"Salespeople need to “Earn the right” to become suppliers more than they ever did before.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","selling","selling-skills","selling-tips","shopping","trust"],"id":171950,"author_id":"Chris+Murray"},{"text":"Freedom of Speech doesn't justify online bullying. Words have power, be careful how you use them.","author":"Germany Kent","tags":["action","around-the-world","awareness","best-practices","biz-talk","bloggers","blogging-etiquette","brand-fit","brand-strategy","branding-marketing","branding","brands","bullying","business-etiquette","business-tip","business-tips","business-to-business","content","criteria","criteria-for-social-behavior","cyberspace","digital","digital-age","digital-citizenship","digital-culture","digital-etiquette","digital-footprint","digital-life","digital-marketing","digital-media","digital-mind","digital-skills","digital-thinking","direction","end-bullying","ethics","ethics-mater","etiquette-tips","facebook","facebook-addiction","facebook","fintech","freedom-of-speech","germany-kent","germany-kent","germany-kent","goals","golden-rule","golden-rules","good-manners","hate-speech","higher-ed","higher-education","hope-guru","ideas","influencer-marketing","internet-etiquette","issues-not-insults","join-in","kindness-counts","leadership","learning","life-hack","lifehack","marketers","marketing-101","media","media-literacy","millennials","motivation","motivational-speaker","need-to-know","netiquette","network-marketing","no-excuses","no-to-cyberbullying","on-trend","online","online-bullying","online-communication","online-discussion","online-ethics","online-etiquette","online-marketing","peace","peace-on-earth","personal-branding","personal-development","personal-growth","point-of-view","productivity","professional","protocol","rebranding","responsible-posting","self-help-","smart-tech","social-change","social-education","social-impact","social-influence","social-intelligence","social-justice","social-media-101","social-media-advice","social-media-audiences","social-media-","social-media-branding","social-media-for-","social-media-life","social-media-marketing","social-media-mind","social-media","social-media","social-media-tools","social-networking","social-networking-virtual","stop-bullying","success","success-online","table-talk","take-charge-tweet-deck","teaching","teens","the-hope-guru","think-before-you-click","think-before-you-post","think-twice","tips-for-marketers","twitter","twitter-addiction","twitter-advice","twitter-audiences","twitter-nation","twitter","web-marketing","what-you-tweet","you-are-what-you-post","you-are-what-you-tweet","youth-youth-culture"],"id":196330,"author_id":"Germany+Kent"},{"text":"We all desperately need brilliant sales professionals far more than ever before – to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","customers","earn-the-right","influence","influence","money","negotiation","sales","sales-effectiveness","sales-training","salesmanship","selling","selling-skills","selling-tips","shopping","trust"],"id":257962,"author_id":"Chris+Murray"},{"text":"Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation.","author":"Chris Murray","tags":["business","business-advice","business","business-success","business-to-business","buying","buying-decision","buying-decision","cost","customers","earn-the-right","influence","influence","money","negotiation","price","sales","sales-effectiveness","sales-training","salesmanship","salespeople","selling","selling-skills","selling-tips","shopping","trust","value"],"id":268219,"author_id":"Chris+Murray"}],"pagination":{"page":1,"page_size":10,"total":20,"pages":2,"next":"?page=2\u0026page_size=10"}}