Rome was not built in a day, but Hiroshima and Nagasaki were destroyed in a day.

Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.

When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity.

The ability to close sales effectively has never been confined to the last few moments of the conversation.

Wealth is good when it brings joy to others.

Once bitten, twice shy, thrice shame on me!

Always deliver more than expected.

Staying motivated in business is really less about what you hear and think, and more about what you do and achieve.

It was always something what we did or said, and there would be this flash, and then it didn't subside. All your past sins would be brought up, it was just endless. And my mother attributed it sometimes to having neuralgia, but she never showed that outwardly.

If customers don’t trust you to help them at the beginning of the sales process, they certainly won’t trust you with their money at the end of it.