{"quotes":[{"text":"As a professional speaker, my facial expressions are essential for effectively telling stories, engaging audiences, fostering involvement, and connecting on a personal level. One day I decided to get Botox in my forehead to erase a few wrinkles and signs of aging. Much to my surprise and disappointment, I could no longer raise my eyebrows. My face was stuck in a heavy-browed expression, which is the polar-opposite of my joyful spirit and enthusiastic nature. It makes a funny story, but it taught me that authenticity wins over vanity any day!","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","by-susan-c-young","relationship","smiling","susanspeaks-com"],"id":5789,"author_id":"Susan+C.+Young"},{"text":"Exaggerating Your Gestures“Have you ever walked through a door and been jumped on by an over-enthusiastic dog with big paws who practically knocked you down? Some people have that effect. Being too flamboyant and over-boisterous can be overkill and push people away. Drama queens and kings have mastered these exaggerations, much to the chagrin of their observers. Remaining intentional in your gestures is a mark of poise, elegance, and maturity.","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","posture","by-susan-c-young","relationship","susanspeaks-com"],"id":6237,"author_id":"Susan+C.+Young"},{"text":"Many hospitality companies follow the '5 and 10 Rule,' whereby when a customer is within ten feet of the employee, they should provide acknowledgement with eye contact and a genuine smile. When the customer is within five feet, it is encouraged to provide a warm welcome, sincere greeting, a friendly gesture, and offer to help, or to engage him or her in conversation.","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","emotional-intelligence","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","by-susan-c-young","relationship","susanspeaks-com"],"id":9512,"author_id":"Susan+C.+Young"},{"text":"By voluntarily adopting a dominated body posture you display the fact that you have accepted to be inferior.","author":"J.F. Bouchard","tags":["body-language","confidence","james-bond"],"id":12484,"author_id":"J.F.+Bouchard"},{"text":"A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.","author":"Susan C. Young","tags":["amazon--susan-c-young-msa","body-language","communication-skills","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","by-susan-c-young","relationship","smiling","susanspeaks-com"],"id":14042,"author_id":"Susan+C.+Young"},{"text":"To touch or not to touch . . . That is the question. Handshakes, hugs, and other touching all have their appropriate space and place. The key to success in this area is to know when, where, and how to best put these into action.","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","emotional-intelligence","first-impressions","handshake","motivational-speaker-susan-young","by-susan-c-young","relationship","susanspeaks-com"],"id":14941,"author_id":"Susan+C.+Young"},{"text":"Smiling is truly one of the most generous gifts you can give to another. You never know when your smile may inspire the sad, encourage the hopeless, heal a heart, or change someone's world for the better.","author":"Susan C. Young","tags":["body-language","communication-skills","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","by-susan-c-young","relationship","smiling","susanspeaks-com"],"id":17296,"author_id":"Susan+C.+Young"},{"text":"The next time you have a high-stakes meeting, a presentation, or an important social engagement, practice power posing beforehand to potently and powerfully impact your confidence.","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","posture","by-susan-c-young","relationship","susanspeaks-com"],"id":19318,"author_id":"Susan+C.+Young"},{"text":"Gestures and the Signals They Send•\tRubbing your face, palms, and neck may signify anxiety and stress.•\tArms crossed with clenched fists may signify hostility, anger, and impatience.•\tArms crossed with each hand gripping other arm may signify insecurity and self-doubt.•\tArms crossed with thumbs up may signify interest and engagement.•\tOr my favorite—arms crossed may signify that you are simply cold!•\tFidgeting and squirming may signify that you are lying, afraid of being found out, insecure, or uncomfortable.•\tStanding with your hands behind your back may signify power and superiority.","author":"Susan C. Young","tags":["body-language","communication-skills","customer-service","expressions-of-emotion","law-of-attraction","motivational-speaker-susan-young","posture","by-susan-c-young","relationship","susanspeaks-com"],"id":22186,"author_id":"Susan+C.+Young"},{"text":"Being mindful of your body movement, facial expressions, voice tone, gestures, orientation, postures, and touch will help you project personal excellence for transforming your communications with others.","author":"Susan C. Young","tags":["attitude","body-language","communication-skills","mindset","motivational-speaker-susan-young","preparation","by-susan-c-young","relationship"],"id":23500,"author_id":"Susan+C.+Young"}],"pagination":{"page":1,"page_size":10,"total":229,"pages":23,"next":"?page=2\u0026page_size=10"}}