A friend recently shared that even if he is in a rough mood, when someone smiles at him it enhances his kindness and encourages him to project a better attitude.
— Susan C. YoungWhen you see people smiling, does it give you a sense of connection with them? The law of reciprocity illustrates it is hard to not smile back when someone smiles at you.
— Susan C. YoungOne of the speaking programs I deliver is entitled, 'Service with a Smile . . . How to Create a Sensational Customer Experience.' Smiling is at the heart of my teaching because when employees smile while delivering service, it tells the guest/client/customer . . . You matter.You are important.We are glad you are here.We appreciate your business.
— Susan C. YoungYour smile draws people to you as it simultaneously brings out the best in you both.
— Susan C. YoungA genuine smile is your best fashion accessory and the most important thing you can wear.
— Susan C. YoungAs the saying goes, 'Smile and the world smiles with you, cry and you cry alone.” Smiling is a universal symbol of happiness that transcends language and communication challenges.
— Susan C. YoungYour smile is a magnet for goodwill and positivity. In unison with your attitude, people gravitate to happy people!
— Susan C. YoungResearch has shown that smiling releases endorphins—the happy hormones that shift your physiology for improved well-being. When you smile and your eyes crinkle, your body releases chemicals that change the chemistry of your brain, lifting spirits, and reducing pain. Even when it is hard to smile and you are forcing it, positive changes take place in your physiology.
— Susan C. YoungNo matter your age, a smile makes you look and feel better. People spend billions of dollars every year to get pumped, pulled, tucked, and tweaked in hopes of being more beautiful. But there is nothing like a genuine smile to transform your appearance and provide an instant facelift.
— Susan C. YoungA smile is one of the most powerful and important body language cues we share with others—and as such a heartfelt emotion, it's impossible to express its effect on others in words.
— Susan C. Young