Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.

— Chris Murray
businessbusiness-advicebusinessbusiness-successbusiness-to-businessbuyingbuying-decisionbuying-decisioncustomersearn-the-rightinfluenceinfluencemoneynegotiationsalessales-effectivenesssales-trainingsalesmanshipsalespeoplesellingselling-skillsselling-tipsshoppingtrustvalue