{"text":"I was so sure that I knew what they needed and what I wanted to sell them that I never stopped long enough to find out what it was they wanted to buy.","author":"Chris Murray","tags":["achievement","achievement-and-attitude","achievement-gap","achievements","achieving-dreams","achieving-excellence","achieving-mastery","achieving-success","arriving","business","doing","evangelical","evangelism","evangelistic","listening","listening-skills","listening-to-others","moving-forward","perseverance","personal-planning","presentation","professional-listening","reputation","sales","sales-advice","sales-effectiveness","sales-training","selling","success","success-in-business","success-in-life","success","success-self-improvement","success-strategies","successful-living","tenacity","truth"],"id":4380,"author_id":"Chris+Murray"}