{"text":"Being relevant to your customers only when you’re trying to sell something means choosing to be irrelevant to them for the rest of the time.","author":"Stan Slap","tags":["business-culture","business-management-training","change-management-training","characteristics-of-leadership","conflict-management-training","definition-leadership","definition-of-leadership","developing-leadership-skills","effective-leadership","keynote-speaker","keynote-speech","leadership-and-management","leadership-characteristics","leadership-class","leadership-development","leadership-development-plan","leadership-development-program","leadership-development-programs","leadership-speech","leadership-styles","leadership-styles-in-managers","leadership-team-development","leadership-training","leadership-traits","leadership-vs-management","management-and-leadership","management-consulting-services","management-skills-training","management-training","management-training-courses","management-training-program","management-training-programs","management-vs-leadership","manager-training","organizational-culture","organizational-leadership","performance-management-training","risk-management-training","sales-effectiveness","sales-management-training","theories-of-leadership","training-management","training-management-system","values-company"],"id":13544,"author_id":"Stan+Slap"}