{"author":"Philip Delves Broughton","author_id":"Philip+Delves+Broughton","total_quotes":2,"quotes":[{"text":"It felt like one of those movies where a bunch of misfits, each gifted in his own way - one in explosives, another in disguise, another in forgery or karate- are thrown together to achieve a dangerous mission.","author":"Philip Delves Broughton","tags":["goal","groups","harvard"],"id":1166,"author_id":"Philip+Delves+Broughton"},{"text":"Here lies the challenge in finding good salespeople. You need excellent empathizers who aren't so empathetic they can't close a sale. And you need people with strong ego needs who can still take a moment to figure out what another person wants. They must be aggressive enough to close, but not so aggressive they put people off. Too much empathy and you'll be a nice guy finishing last. Too much ego drive and you'll be scorching earth everywhere you go. Not enough of either and you shouldn't be in sales at all. It's a miracle anyone can do this job.","author":"Philip Delves Broughton","tags":["fact"],"id":15799,"author_id":"Philip+Delves+Broughton"}],"pagination":{"page":1,"page_size":10,"total":2,"pages":1}}